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IVR Web Integration: Upload Recorded Sound

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Revision as of 18:29, 27 April 2009 by Jwitt (Talk | contribs)
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Contents

Overview

This action uploads a sound to a remote Web server. Two things are required: the URL of the remote upload processing script, and an existing IVR sound variable.

You can enter a ‘static’ URL that is always the same, or you can create a ‘dynamic’ URL by entering variables so that the system builds the appropriate URL. A dynamic URL can include IVR Action variables or system variables. When using a variable, make sure that a previous action has assigned a value to that variable, otherwise nothing will be inserted into the URL.


Settings

The following sections describe the Settings for this IVR action.

URL

Enter the URL to your application.

To add a variable to the URL, select the variable from the appropriate Possible Variables dropdown, then click Append. The variable will appear in the URL field. When the URL is requested, each variable is replaced with its value.

Sound to Send

Select a previously defined sound variable from the dropdown.

Timeout in Seconds

Select the number of seconds to try sending the sound to the URL. If Switchvox cannot connect with the remote script within that time, Switchvox will quit trying and go on to the next action in this IVR.