Call Creation: Overview
The Switchvox Extend XML API includes two methods that let you originate phone calls using Switchvox.
Call Creation Methods
|switchvox.call||Creates a call in the system between two extensions or external numbers.|
|switchvox.users.call||Creates a call in the system between the user's extension and another extension or external number.|
Each of these methods rings a first number, then when that number picks up, rings a second number and connects the call.
With the Call method, you can use or ignore an account's call rules, use or ignore an account's Call API settings (what, if any, digits to prepend), set caller ID, set IVR variables, and set a timeout (the number of seconds to ring the first number before hanging up).
Digium Applications that Use Call Creation
The Call Creation API is used as the back-end calling mechanism in Digium Switchvox's Firefox Fire Dialer, in our Microsoft Outlook Plugin, and Microsoft Office Smart Tags plugin.
Firefox Fire Dialer Plugin
Microsoft Outlook Plugin
For the older version of the Call Creation API see the Deprecated Call Creation API section.
We recommend any new development be done on the new Call Creation API