Call Creation: Overview
From SwitchvoxExtendAPI
The Switchvox Extend XML API includes two methods that let you originate phone calls using Switchvox.
Call Creation Methods
| Name | Description |
| switchvox.call | Creates a call in the system between two extensions or external numbers. |
| switchvox.users.call | Creates a call in the system between two extensions or external numbers. |
These methods call one number, and when that number picks up, ring the second number. You can use or ignore an account's call rules, use or ignore an account's Call API settings (what, if any, digits to prepend), set caller ID, set variables, and set a timeout (the number of seconds to ring the first number before hanging up).
The Call Creation API is used as the backend calling mechanism in Digium Switchvox's Firefox Fire Dialer, in our Microsoft Outlook Plugin, and Microsoft Office Smart Tags plugin.
|
Firefox Fire Dialer Plugin |
Microsoft Outlook Plugin |
For the older version of the Call Creation API see the Deprecated Call Creation API section.
We recommend any new development be done on the new Call Creation API